Checkout Dr. Subhash Bhatnagar's talk at LSE on "Impact Assessment Study of e-Governance Projects in 12 States in India" http://www.lse.ac.uk/collections/informationSystems/newsAndEvents/2009events/Bhatnagar.htm
Rs 23000 Crores National eGovernance Plan (2006-) includes several interesting initiatives, including those touching judicial reforms (eCourts), land/property/registration process reforms (land records, property registration, vehicle registration, driving license ..).
Ofcourse, true reform consists of changing process (possibly enabled by ICT) rather than applying ICT to existing processes. eGovernance projects are great opportunities for attracting attention to processes which need reforms.
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